Same day shipping for order by 12pm.

FAQS

Currency

All pricing here are in Ringgit Malaysia (RM).

What courier Sribatik uses?

We normally use Poslaju for small parcel, and GDEX for bulky parcel especially for wholesale purchase. Both Poslaju and GDEX are reliable based on our experience.

Shipping cost

We calculate shipping based on weight. Sometimes, we do have free shipping promo for West Malaysia. Otherwise, shipping cost is calculated before you checkout. If you live in Sabah & Sarawak, and you think the rate is unreasonably expensive, please contact us so we can find a cheaper shipping solution for you.

 

Worldwide shipping

We use Pos Malaysia FLEXIPACK for international customers.

Estimated delivery time

Same day shipping for orders before 12 pm, except for orders done on Friday and public holiday. Post or courier guy usually come pick up parcel at our store around 2 pm everyday. Depending on Poslaju and GDEX speed, usually you will get it within 2-3 business days.

Shop location

At this moment, we only sell online. It’s on our own website here, Lazada and Shopee. We do not accept walk in customers because our store is mainly for storage for packing your parcels.

Tracking number

We will provide you with the tracking number for your orders.

Return and refund

If you parcel is lost during shipment, we will refund you. We do accept return for wrong delivered parcel, damaged products and so on. Feel free to contact us at semuacomel [at] gmail.com for return purpose within 7 business days after you get the item. We are happy to help you anytime.