Return & Exchange
We accept return and exchange due to manufacturer defects within 14 days after you get the item. For this reason, the item must be in its original condition (unwashed, unaltered). Also must include original packaging and internal label should be as it is.
We will refund your money if the parcel lost during shipment (we will be notified by the courier company for lost parcel) before arrive it’s destination.
Partial return are granted for:
- Item not in its original condition, damaged or missing parts
- Item returned after 14 days after delivery
Refund for clearance items
- Only regular and sales priced items may be refunded, unfortunately clearance items cannot be refunded (yes, sometimes we do clearance when many new pattern arrived. Subscribe to our newsletter to grab clearance items).
We always do quality check before we pack and ship your items. But sometimes things happened, when you may need an exchange. Contact us anytime for any issues arise.